Frequently Asked Questions
Frequently Asked Questions
1. What types of products do you offer?
We offer inspirational home décor and lifestyle products, including cozy blankets, motivational canvas art, wall decals, and other items designed to uplift and inspire your everyday living space.
2. How can I place an order?
Orders can be placed directly through our website by selecting your desired items and following the checkout process.
3. What payment methods do you accept?
We accept major credit cards such as Visa, MasterCard, American Express, as well as PayPal.
4. Do you ship internationally?
Currently, we ship within the United States only. International shipping options may be added in the future.
5. How long does shipping take?
Our standard shipping time is 5-7 business days. Expedited options are available at checkout.
6. Can I track my order?
Yes. Once your order ships, you will receive an email with tracking information to monitor your shipment.
7. What is your return policy?
We accept returns within 30 days of purchase for items in original condition. Custom or personalized items are non-returnable.
8. How do I initiate a return or exchange?
Contact our customer service team via email or phone with your order number and reason for return. We will provide instructions on how to proceed.
9. Are your products eco-friendly?
We strive to source products that are environmentally responsible and use sustainable materials whenever possible.
10. Can I customize or personalize my order?
Some items offer personalization options. These will be clearly noted on the product page.
11. Do you offer gift wrapping?
Yes, gift wrapping is available for an additional fee at checkout.
12. How do I care for my purchased products?
Care instructions are included with each product and available on our website under product descriptions to ensure longevity.
13. What if my order arrives damaged or incorrect?
Please contact us immediately if your order arrives damaged or incorrect. We will work to resolve the issue promptly by sending replacements or arranging returns.
14. How can I contact customer service?
You can reach our customer service team via email, phone, or live chat during business hours. Contact details are available on the Contact Us page.
15. Do you offer bulk or corporate discounts?
Yes, we provide special pricing for bulk and corporate orders. Please contact us for details and quotes.
16. Can I cancel or change my order after placing it?
Orders can be modified or canceled within 2 hours of placement. Please contact customer service as soon as possible to request changes.
17. Are your products in stock year-round?
Most products are available year-round, but limited edition or seasonal items may only be available for a restricted time.
For any additional questions not covered here, please reach out to our customer service team. We are here to help!